Effective Date: 03-09-2024
1. Introduction
Welcome to East Midlands Marquee. These Terms of Service govern your use of our marquee hire services. By booking with us, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
East Midlands Marquee offers marquee hire for events including but not limited to weddings, parties, and corporate functions. Our services include:
- Delivery, setup, and takedown of marquees.
- Provision of additional equipment as specified in the booking agreement.
3. Booking and Payment Terms
- Booking: To book our services, contact us via phone, email, or through our website. A booking confirmation will be issued once we have agreed on the details.
- Payment: A deposit is required to secure your booking. The balance must be paid in full before the event. Payment methods and deadlines will be specified in your booking agreement.
4. Cancellation and Refund Policy
- Cancellation: To cancel or reschedule, notify us as soon as possible. Cancellation fees may apply based on the notice period before the event.
- Refunds: Refunds will be processed according to the terms outlined in your booking agreement. We aim to address any reasonable refund requests in accordance with our policies.
5. Customer Responsibilities
- Site Access: Ensure the event site is accessible and suitable for marquee setup. We will conduct a free site visit in Leicester to confirm site suitability.
- Conduct: Customers must use the marquee in compliance with all applicable laws and regulations. Any damage or misuse will be the customer’s responsibility.
6. Limitation of Liability
East Midlands Marquee is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the affected services.
7. Governing Law
These Terms of Service are governed by the laws of the United Kingdom.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service. Any changes will be posted on this page with an updated effective date.
9. Contact Information
For questions or concerns about these Terms of Service, please contact us:
- Phone: +447756228561
- Email: eastmidlandsmarquees@gmail.com
- Contact Form: Contact Us